GRUCom’s new connection adds bandwidth, should avert slowdowns

Published: Wednesday, October 16, 2013 at 4:54 p.m.
Last Modified: Wednesday, October 16, 2013 at 4:54 p.m.

GRUCom’s network connection to the major datahub in Miami was approaching peak bandwidth on Sept. 18 as Apple users downloading the iOS 7 upgrade nearly overwhelmed the system, so the utility manually redirected traffic on the information superhighway to the datahub in Atlanta, said Frank Latini, technical services manager.

Now GRUCom has more bandwidth and more options to direct mobile phone and online traffic after opening a new fiber-optic connection point.

Housed in a facility in east Gainesville, the connection point consists of routers, ethernet switches and other electronics that route data over fiber connections to server farms at major data hubs in Atlanta, Miami and Jacksonville. It is GRUCom’s second connection point to go with one in Archer.

Latini said the new connection will help avoid slowdowns and service interruptions during peak usage times.

It will also help avoid outages such as the one in June 2012 in which a power failure at the Archer facility interrupted phone and Internet service for six hours for GRUCom and other telecom providers that lease space at the facility.

The outage was the first in GRUCom’s 15 years of leasing space at the facility, but it made the company rethink how its network is built, Latini said.

GRUCom has two routes out of the Archer facility and now has two more routes from the east Gainesville facility.

“We have backup to the backup now,” Latini said.

GRUCom is the telecom branch of Gainesville Regional Utilities, providing all-fiber-optic network services with connections on 62 cell towers. It provides Internet access to about three dozen apartment complexes with 6,000 users and data transport services to commercial users with multiple locations. Its customers also include other telecom companies that lease tower space.

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