GRU warns of unauthorized people offering survey
Published: Thursday, March 1, 2012 at 3:46 p.m.
Last Modified: Thursday, March 1, 2012 at 3:46 p.m.
Gainesville Regional Utilities customers have reported getting calls from a person posing as a GRU representative who offers to schedule an energy survey in an apparent attempt to gain access to their houses, the utility said Thursday.
“Other customers have reported an individual pretending to read the meter, and afterwards asking for access to the house to conduct an energy survey,” the utility said in a news release. “Claims are made that GRU rates are increasing or that the customer's consumption is high, and that an energy survey is needed to help lower utility bills.”
The release said that “there are no rate increases planned,” though GRU expects rates to go up in fall 2013, when it begins purchasing biomass power.
GRU said that its employees should be able to show proper identification and that residents should call 911 if someone asks to enter the house without proper ID.
Ratepayers who question the authenticity of a call can contact the utility at 393-1460.