Fla. unemployment claims go completely digital

Published: Monday, August 1, 2011 at 9:58 a.m.
Last Modified: Monday, August 1, 2011 at 9:58 a.m.

MIAMI — Floridians who want to file for unemployment compensation — or to update an existing claim — will now have to do so online.

Starting Monday, the system will be completely digital. The Agency for Workforce Innovation estimates the switch will save $4.6 million per year in administrative costs.

Officials say applicants will still be able to call a hotline if they have questions about the filing process, even if they won't be able to file a claim over the phone.

The agency encourages people without internet access to use a public computer at a library or community center.

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