UF rates emergency text service


Published: Wednesday, January 23, 2008 at 11:23 a.m.
Last Modified: Wednesday, January 23, 2008 at 11:23 a.m.

University of Florida officials are calling last week's test of their emergency text messaging system a success, although there apparently still are some issues with the program.

Last week, 41,383 text messages were sent out on Jan. 15, according to Mobile Campus, the vendor providing the service. The test message reached 35,727 cell phones in less than 30 minutes.

The program allows for emergency notifications in addition to the e-mail and Web site updates UF already provides. The new system went into effect several months after a student at Virginia Tech University killed 32 people and then shot himself last year.

During last week's test at UF, just over 4,400 messages weren't received for reasons including the person's phone mailbox was full or an incorrect phone number had been provided, according to the university.

Messages failed in another 1,241 instances for unknown reasons.

The university reported Mobile Campus is still investigating why some messages failed and is trying to reduce the message delivery time.

Anyone who did not receive the test message is asked to visit the Emergency TXT Messaging Reporting Page.

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