Top techno-etiquette standards for 2007
Published: Monday, January 22, 2007 at 6:01 a.m.
Last Modified: Sunday, January 21, 2007 at 10:43 p.m.
Dear readers: I'd like you to consider making a commitment to the good manners of technology.
With technology changing so quickly and people embracing it at so many levels, how do we know what are the good manners of technology? We know by remembering that manners are about thinking of others before ourselves and treating people with respect and courtesy in all our actions - even those dominated by technology.
That means giving your full attention to the people you meet face-to-face, whether it's your boss running the staff meeting or the grocery-store clerk. It also means considering how your technology use affects those around you. At the airport, in a store, on the other end of that e-mail message - pay attention to the effect your technology use is having or will have on other people.
My top five techno-etiquette standards for 2007 are:
More than 90 percent of face-to-face communication comes in the form of body language, facial expression and voice pitch and tone. Less than 10 percent comes from the words actually spoken. Without the benefits of facial expressions and voice tone, subtleties can be lost and sarcasm misunderstood. For successful and efficient electronic communication, messages should be clear and concise with obvious meaning.
In the embrace of new technology, good manners never go out of style.
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