Fans angry over sold-out concert

Becky Schroeder, at far right, stands pondering her next move with her back to The Palace ticket booth, after finding out that tickets to Thursday's Kenny Chesney concert at The Palace are sold out.

DOUG FINGER/The Gainesville Sun
Published: Wednesday, January 21, 2004 at 6:01 a.m.
Last Modified: Wednesday, January 21, 2004 at 12:59 a.m.
Hundreds of angry Kenny Chesney fans found themselves out of luck Tuesday after about half of the tickets for Thursday's Gainesville concert never arrived at one of the two ticket outlets.
Tickets went on sale Tuesday morning at The Palace, where the country singer is scheduled to play a concert to benefit the Boys & Girls Club, according to a newspaper ad in The Independent Florida Alligator and fliers posted around town. Hundreds purchased tickets at The Palace, but by about 3:30 p.m. the downtown venue posted a sold-out sign in the box-office window.
The other half of the tickets were supposed to arrive at Hyde & Zeke Records, 402 NW 10th Ave., Tuesday afternoon, but they never got there, said owner Charlie Scales, who had to deal with the disappointed masses.
He said they started lining up at his store around 9 a.m. By 6 p.m., he said there were about 400 people at the store.
Scales said he was told he was supposed to get 500 tickets. After workers from The Palace were contacted late Tuesday, he was told those tickets never arrived, he said.
An exasperated Scales said he felt horrible for the fans and plans to work with the promoter to resolve the issue as soon as possible. Workers from The Palace could not be reached for comment.

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