Sick of voice mail options

Published: Friday, January 31, 2003 at 6:01 a.m.
Last Modified: Thursday, January 30, 2003 at 10:50 p.m.

What is going on with businesses these days? Whenever you try to call anyone, all you get is voice mail. I tried to get a live person on the phone today at a bank. Every option I hit gave me more numbered options to try - none of which included talking to a live person.

Whatever became of person to person contact? Are businesses so big that the customer and immediate human contact is out of the question? It is so very annoying when you need to speak to someone and have to play with these phone systems.

And it's gotten to be very frustrating to seniors. Some of these people are not use to this modern form of aggravation. I got so annoyed with trying to get someone on the line, I hung up, disgusted.

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